EA9 Platform Stairlift

Frequent questions

• My staircase is narrow and curvy, can I install a lift platform?
  Each staircase is different. For this reason, stair lifts are manufactured enier equipment personalized to fit seamlessly almost all stairs. Often there will be several solutions for the same ladder. If you want to be sure which is the best option for your case, you may request an interview and willingly a technician will travel to his home to inform you without any commitment on your part.

• A lot it reduce the usable space of my ladder?
  No. If the only guide is fixed to the wall (can also go with poles), the width of this you can be compared to a handrail, so the helpful step of the ladder will be almost the same. In addition, the platform when not used, is left in the parking area with the base and folded arms and takes up very little space.

• Will it fit the stair climber with decorating my house?
  Yes. Enier stair lifts have a discreet design and also can choose the color of the guide and body within a range of colors that allows full integration with the environment.

• What kind of traction enier use the salvaescalertas platforms?
  Traction is rack and pinion, which ensures optimum driving force and perfect grip of the platform on the guide avoiding skidding.

• Do I need a special installation or an electrical switchboard for stairlift platform?
  No. You only need an outlet at the top or bottom of the stairs. Although in some cases we recommend that a separate power line with MCB only for the platform to be prepared.

• Should I ask permission works or works?
  No, we adapt to the existing staircase. The guide is secured with brackets directly to the wall or posts anchored on the steps.

• There are small children at home, the platform lift is a danger to them?
  No. The platform lift enier have assurances that prevent all kinds of entrapment. You can even install a latchkey in the body and keypads to block its use.

• What maintenance is required on my part?
  You should only worry about cleaning the body and the guide regularly with a slightly damp cloth and, if the model requires it, always leave the platform at the loading point.

• Any other kind of maintenance is needed?
  We recommend annual general maintenance to ensure the proper functioning of the machine and extend its life.

• What current stair climber needs to work?
  The platform lift operates at a voltage of 24 V. This safety current 24 V is achieved through a transformer 230-24 V.

• What if there is a fault in the supply of light while I’m using the platform?
  There are models that run on batteries and can you. Finish the trip and even make a few more trips. Just try to leave the platform at the loading point when the light suply is restored. On models connected to the current work, we recommend installing a battery emergency descent.

• How fast salvaescaleras circulate platforms?
  Depending on the model, the speed varies between 0.10 and 0.15 m / s. In models with curves you can be set to a slower speed cornering.

• How much energy consumes a platform lift?
  Consuming a salvaescelaras platform is very low, comparable to a small appliance.

• A lot ago enier noise one platform lift?
  No. Due to its design, platform lift enier just makes noise when in operation.

• Will it be difficult to learn to use the salvaesceleras platform?
  You do not worry about it, because its use is very intuitive. In addition, after installation, our technicians will carefully explain how it works and, if there were any doubt, remember that we remain at your disposal.

• What is the maximum load of the platform lift?
  Depending on the model and the inclination of the ladder, the maximum load is 225 or 300 kg.

• Can I finance my platform lift enier?
  Of course. Do not hesitate to ask us about all the possibilities.

• How much will last the installation of the platform lift?
  Depending on the route and configuration, in 1 or 2 days platform lift is installed and ready to use.

• What is the delivery time a platform lift enier?
  Depending on the model and configuration, the delivery time varies from 4 to 10 weeks.

• What will my salvaesceleras grantia platform?
  The stairlift enier have 2-year warranty to cover defects in parts manufacturing and assembly. Batteries are exempt from warranty.

• If I have a problem with my stairlift platform, who will decide?
  If you have any problems with your platform lift, the elevators enier group has a technical service that will assist you as soon as possible.

• If I’m interested in a platform lift, how do I request a quote?
  You should only ask for the information by contacting us by phone or by the form, which, when completed with your data, you must send back to. An agent sales engineer will contact you. To recommend the best solution and will provide a budget without any commitment on your part.